Privacy Policy

Last updated: August 8, 2025

At Métier Wellness, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you use our website or services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect the following types of personal and non-personal information when you interact with us:

Personal Information

When you make a purchase or create an account, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information (processed securely via third-party gateways)

Non-Personal Information

We may also collect:

• Browser type and version

• Device type and operating system

• IP address

• Referring URLs

• Pages visited and time spent on the site

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you regarding orders, returns, or inquiries

• Send you updates, promotions, or newsletters (you can opt out at any time)

• Improve our website, products, and customer service

• Prevent fraud or misuse of our services

• Comply with legal or regulatory obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., payment processors, shipping partners, email service providers) to fulfill our services

• Legal authorities, if required to comply with applicable laws or respond to lawful requests

All third-party partners are required to maintain strict confidentiality and comply with data protection laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your shopping experience

• Understand user behavior

• Remember your preferences

• Track website performance

You can manage or disable cookies through your browser settings, but some features of our site may not function properly without them.

5. Data Security

We take data protection seriously and implement industry-standard measures to secure your information, including:

• SSL encryption

• Secure payment gateways

• Regular site monitoring

• Limited access to personal data on a need-to-know basis

However, no method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your information

• Request deletion of your personal data

• Withdraw consent or opt out of marketing communications

To exercise these rights, please contact us at support@metierwellness.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store data from anyone under 13 years old. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact us:

📧 Email: info@metierwellness.com
📞 Phone: +923311010106
🕒 Support Hours: Mon–Fri, 8:30 AM – 6:00 PM (PKT)

By using our site or services, you consent to the collection and use of your personal information as described in this Privacy Policy.